Product Design Lead

Description

Telegraph makes working with freight railroads simple, efficient, and automated. The Design team creates unique experiences and solutions for our customers and partners. We are seeking a Product Design Lead to work across the organization in order to simplify the most complex processes in logistics and redefine how users understand and execute in the freight rail environment.

Who You Are

An exceptional designer known for driving development of business critical tools that solve user experience problems at scale across multiple personas. You will work across Telegraph’s team in this role and have a distinct chance to shape the foundation of a category-defining SaaS platform. You are our dream candidate if:

• Make it magic: You adore creating simple, yet magical interfaces that turns manual processes into delightful experiences.
• Loves to build the foundation: You’re seeking the chance to build the design system and processes from the ground up.
• Bias for action + iteration: Your default mode is to test and prototype early + you stand side-by-side with the engineering team to create opportunities for feedback and insights.
• Visualize everything: You thrive in visually representing processes, needs, pains, and successes through wireframes, mock-ups, storyboards, and prototypes. 
• Functionality obsessed: You thoroughly review and approve the interaction between visual, motion, and action design.
• End-to-end ownership: You appreciate and revel in opportunities to see projects large and small through to completion.
• Collaboration is key: You deeply enjoy aligning internal and external stakeholders to achieve design-first results.
• Growth mindset: You are excited to dive into an early stage team and believe in validated learning. You understand the tradeoffs of limited startup resources and time to go-to-market.

Who We Are

Telegraph is a B2B SaaS company disrupting the underdigitized freight railroad segment of the supply chain. Our product is the first-ever cloud-based operating system for freight railroads. On any given day, 40% of all goods in North America are moved on a freight train. Railroads represent over $140B of the domestic transportation market, but the industry loses $11B yearly due to relying on outdated technology from the 1980s. Telegraph’s mission is to make working with freight railroads simple, efficient and automated.

The Benefits

• Remote Friendly: Distributed team focused on culture + results v. proximity. Availability to collaborate on U.S. timezone–friendly hours is a must
• Offsites: Quarterly company get-togethers with a hackathon theme
• PTO: Unlimited - and a culture that empowers you to take it
• Benefits: Health, Vision, Dental + 401k
• Parental Leave: 12 weeks of paid time
• Co-working stipend: Every employee is offered monthly access to a local co-working facility
• Equity: Above market equity and compensation packages
• Sabbatical: 1 month, paid, beginning after 4 years of employment

Job Responsibilities

• Experience: 5+ years relevant design experience at a tech, product-driven company.
• Portfolio: Sharp, evidenced portfolio of work highlighting success of successfully launched products.
• Customer advocacy: Can simplify unique + complex processes into requirements and articulate + substantiate core user needs in an evidenced manner.
• Low-ego communicator: Ability to express thoughts and ideas effectively across teams and through various mediums.
• Bonus!: Experience working in SaaS, supply chain and/or mobility technologies modernizing the way goods and people are transported.