Telegraph is a B2B SaaS company disrupting the underdigitized freight railroad segment of the supply chain. Our product is the first-ever cloud-based operating system for the rail ecosystem. On any given day, 40% of all goods in North America are moved on a freight train. We deliver software for railroads, logistics companies, and end customers to make shipping by rail simple, efficient, and automated.
As a Product Management Intern at Telegraph, you will join our product team for the summer to help mature and scale existing products from early versions to polished, customer-ready experiences. Rather than building from scratch, your focus will be on taking products from 1→10—deepening feature sets, improving usability based on real customer feedback, and partnering with engineering to ship iterative improvements that move the needle for our users.
You will work directly alongside our founders and product team at our Chicago headquarters, gaining hands-on exposure to the full product lifecycle in a fast-paced startup environment. This is a paid summer internship (May–August 2026) designed for MBA or PhD candidates who want real ownership, not a shadowing program.
Product Maturation (1→10): Take existing product areas from MVP or v1 to their next stage—identifying gaps, prioritizing enhancements, and driving releases that improve the customer experience.
Customer Feedback & Research: Conduct customer interviews, synthesize feedback, and translate insights into prioritized feature requests and product improvements.
Cross-Functional Collaboration: Work closely with Engineering, Design, and Operations teams—participating in standups, triaging bugs, and helping unblock the team to keep sprint work moving.
Product Requirement Documentation: Draft clear requirements, user stories, and acceptance criteria that give engineering what they need to build confidently.
Engineering Product Reviews: Participate in product reviews, closing the feedback loop with engineering to ensure requirements are clearly defined and QA criteria are met.
Data-Informed Decisions: Analyze product usage data and customer behavior to inform roadmap priorities and measure the impact of shipped improvements.
Stakeholder Communication: Present progress, learnings, and recommendations to the founding team and broader organization on a regular cadence.
Educational Background: Currently pursuing an MBA or PhD at a top program (rising second-years preferred). Undergraduate degree in Computer Science, Engineering, Economics, or a related field is a plus.
Professional Experience: Prior experience in product management, consulting, engineering, or operations. Familiarity with B2B SaaS, supply chain, or logistics is a bonus but not required.
Product Thinking: Ability to think critically about how to improve an existing product—prioritizing what to build next based on customer needs, data, and business impact rather than starting from a blank page.
Team Collaboration: Strong desire to work in a fast-paced, team-oriented environment. Excellent communication and interpersonal skills, capable of articulating ideas to both technical and non-technical stakeholders.
Technical Comfort: Familiarity with product management tools (e.g., Linear, Figma, analytics platforms) and comfort engaging with engineering teams on technical trade-offs.
Customer Empathy: Experience or strong interest in conducting customer research—using both quantitative and qualitative data to inform product decisions.
Location: Remote first (can work from anywhere) with an in-person onboarding in Chicago, but preference to candidates that are Chicago local as you will get more hands on experience.
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Telegraph, we are dedicated to building a diverse, inclusive and just workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with 100% of the qualifications listed, we encourage you to still apply. Our hiring philosophy looks to weed people INTO our process, not weed them out! Who knows, you may be just the right candidate for a future role with Telegraph. Just go for it… submit your resume!