When it comes to rail service, shippers have plenty to say – and if you’re not out there listening, you’re probably missing at least half of it! In “Much Ado About Shipping”, Harris + Sydney are joined by Shachar Astor, Chief Growth Officer at Telegraph, for a frank conversation about what shippers really think when it comes to their rail service. Having logged well over 3,000 hours of on-site time with customers, Shachar offers a candid look at the rail industry from the other side of the table.
Together, they unpack how the dynamic between shippers + railroads has continued to evolve in an era of heightened expectations, shifting capacity, + rapid technological change. They look at everything from the realities of service performance to what even makes shippers choose rail in the first place, and where railroads have the opportunity to make things better + easier for their customers.