For years, rail technology has focused on helping teams understand what is happening with their shipments. Unfortunately, knowing that an exception exists does not automatically resolve it. Solving exceptions is critical work for rail operations teams.
Good exception management has historically meant having teams that are dedicated to jumping between spreadsheets, email inboxes, railroad portals, billing systems, and internal tools in order to keep freight moving. Telegraph intrinsically believes the entire process of exception management can be better, more informative, and more reliable, which is why they have launched Trestle – a new agentic rail execution service built specifically for modern rail shipping operations.
Trestle brings intelligent execution directly into rail shipper and 3PL workflows, handling the operational work that lives between systems. Instead of spending hours or days hunting down the information they need, teams can route work through Trestle, where automation understands the operational rules unique to rail, and can be further customized to how teams actually work.
Telegraph customers can use Trestle to:
- Manage rail exceptions from detection through resolution, including opening and working tickets with railroads.
- Audit freight billing against what actually occurred in the field and streamline invoice disputes.
- Generate diversions when operational exceptions occur so freight continues moving toward its destination.
At Telegraph, we’ve spent years developing software that is purpose-built for rail. Trestle represents the next evolution of that mission: helping shippers and logistics providers move beyond visibility and toward intelligent execution.
Agentic execution eliminates the repetitive work that keeps experienced rail operators from solving the problems that actually require their expertise. The result is less time spent chasing exceptions and more time focused on customers, growth, and running a more efficient rail operation.
Ready to unlock the benefits of Trestle for your business?